Methodology

We Are Inside

We Are Inside is our working methodology that defines how we transform accommodation

Understanding each hotel business’s nature, its audiences, its needs, its weaknesses, and its values.

In order to work and assist with passion, knowledge, consistency and experience.

We Are Inside means

"We're in”

We Are Inside is our own working methodology, based on a series of phases that involve a deep immersion into each hotel’s reality. generate change from within, achieving sustainable results and authentic transformation. All this, with the confidence and consistency that come from our experience within the sector.

We apply our own working methodology, which allows us to adapt to each project in a personalised and sustainable way. We don’t work for volume: carefully select projects that align with our values, getting involved from within through our We Are Inside. method

Our We Are Inside methodology enables us to thoroughly understand the reality of each hotel or apartment from within, as if we were part of their team. Thus, we offer tailor-made service, strategic advice, and operational excellence. We achieve tangible results and build meaningful relationships based on trust and commitment, turning our clients into true Insiders.

The We Are Inside methodology is a structured, people-centred working method. We believe that by working with people, we can truly transform them and leave a lasting mark on their organisations. By doing so from within, hand in hand with our clients, we set ourselves apart from other hotel management and consulting models.

Stages of the We Are Inside methodology

The We Are Inside methodology consists of six working stages, which, by working from within, hand in hand with our clients, enable us to transform organisations and leave a lasting mark.

Stage 1:

WE LISTEN

We listen to you. We want to understand your business and identify which aspects need to be improved or strengthened. We want to know your concerns, the challenges you face, and the opportunities you’d like to seize.

That’s why we analyse your hotel from every angle: we assess your brand’s reputation, get to know your working environment, and review your sales channels, income statement, and key KPIs. We speak your language: ADR, ARR, RevPAR, GOPPAR, TRevPAR, channel manager, PMS, integrations… We want to connect with you to start building the path toward improvement and success, together.

We listen to you and understand you, because we speak your language.

Stage 2:

WE DEFINE

Once we understand your business and its needs, we define the strategic lines of action that best fit your reality. Through our We Are Inside methodology, we create a personalised proposal focused on improving your bottom line, boosting sales, optimising your KPIs, and strengthening your reputation, leaving a lasting mark on your establishment and its people.

We also assist you in selecting the the partners best suited to achieving your objectives. We always strive for transparent, flexible collaboration, with no long-term commitments. We are confident that our results will speak for themselves and become the best reason to keep growing together, because your success will also be ours.

NoWe’re not going to offer you generic solutions, for the simple reason that we know your business is unique.

Stage 3:

SETUP

It’s time to put our We Are Inside methodology into action. We go beyond the initial analysis to immerse ourselves in your accommodation’s reality, gaining a deep understanding of its people, systems, and processes from the inside out.

The first step is to organise and systematise all available information, creating a solid and well-structured database to support decision-making and guide the next stages of work. From there, we design, agree upon, and present an action plan with specific initiatives across six key areas: marketing, revenue, finance, people, strategy, operations, and technology.

We know that people are the driving force behind every organisation, which is why we place special emphasis on department heads, working closely with them to drive change and achieve the transformation of the hotel. We transform people in order to transform establishments, and through that, deliver real results.

Well-invested time. Well-managed businesses.

Stage 4:

WE LEAD

During the first few months of our collaboration, we take the lead in decision-making and strategy implementation. We immerse ourselves in your establishment, carrying the weight of the process while you and your team learn through experience. You observe and take part as we turn strategies into concrete, day-to-day actions.

We establish an organised work rhythm with regular daily and weekly meetings, tailored to each area of focus. In doing so, we not only ensure the proper application of the methodology, but also equip you with the tools and knowledge needed to lead with confidence and autonomy when the time comes. This phase is essential for cultivating a new working philosophy and a deeper understanding of hotel management.

We Are Inside is about leading from within to leave a lasting mark outside.

Stage 5:

WE ACCOMPANY

It’s time to put learning into action. At this stage, you take the reins and assume leadership in key decision-making, while we accompany you from the sidelines, overseeing each step and ensuring that every decision aligns with the established objectives.

We remain involved, offering support and ensuring that the methodology and knowledge are effectively applied. EsThis stage is key to consolidating what has been learned, strengthening confidence, and securing your autonomy at the helm of the project.

We accompany you, support you, and work alongside you, so that your business endures.

Stage 6:

WE TRANSFORM

We have reached the end of our journey together, but the learning and transformation will stay with you. During this time, we have guided, supported, and prepared you to become a renewed professional, with a clearer perspective and strengthened skills, thanks to the We Are Inside methodology.

Before closing this stage, we review everything we’ve achieved: the progress made, the lessons learned, and the changes implemented, laying the foundation for the key points that will require follow-up. We make sure you have the knowledge and confidence needed to move forward with assurance into the future.

At Spirit Hospitality Global Business, we seek long-term profitability, not just for your business.