Give your hotel a boost
Services
AT Spirit Hospitality Global Business, we transform hotel management and consulting by putting human value at the center. Through our We Are Inside methodology, we approach each project individually and immerse ourselves from within to deliver sustainable results and authentic transformation.
Our services are designed for owners of family-run hotels, independent accommodation, small chains, investors, and other industry players who aim to professionalise their management and maximise the potential and profitability of their properties.
Third-party asset management
With over 30 years of experience in the industry, we have developed a management philosophy grounded in our know-how, viewing hospitality from the inside out. Through our people-centered methodology, We Are Inside, we deliver successful results.
Interim Management
Some call it consulting. We call it interim management. Why? Because we don’t just advise from the outside, we immerse ourselves in your team, working side by side, understanding it in depth, and adapting to its needs.
Areas of expertise
At Spirit Hospitality Global Business, we understand that every hotel is unique and deserves solutions that reflect its essence. That’s why our services focus on the following areas, designed to help you achieve sustainable results and ensure the transformation of your accommodation.
The art of making money Revenue Management
We do this through shared management: in the first stage, we train you, then guide you through regular follow-up meetings.
We work with you on channel management, distribution, and quotas, as well as on pricing strategies. Asesoraremos la venta a través de GDS, telefónica, upsellings y upgrades. We provide guidance on sales through GDS, telephone, upsells, and upgrades. We also help you segment channels, rates, and groups, while analysing and interpreting competitor activity, various reports (including pickup and production reports), and other KPIs relevant to your business.
Be an influencer Marketing
If your hotel were a person, what image would it convey? What would it say, and how would it say it? We help you define your brand, shape its concept, establish its positioning, and create strategies and action plans to enhance your marketing. We guide you in building a brand with personality and a distinctive voice.
Branding: We develop your positioning and value proposition, your corporate manual, naming, tagline, claims, brand book, and brand story. We create marketing and communication plans.
Branding Application: We help you apply the new branding to the hotel concept in terms of design, decoration, theme, service, uniforms, etc.
Digital marketing: Performance-oriented campaigns and inbound marketing; Strengthening the direct sales channel by improving online sales; Monitoring campaign profitability; Web analytics tracking; SEO; Developing digital marketing plans; CRM: maintaining customer relationships via email or phone.
Commercial Strategy: Attracting new companies; Corporate sales strategies; Commercial strategies for attracting MICE; Using GDS in sales strategy; Annual sales plan.
Social media: Content strategies; Content management; Using social media to increase sales; Measuring results and economic impact; Optimising influencer management to strengthen your brand and generate more bookings.
Online reputation: Monitoring the hotel’s reputation to learn where action is needed; Action plans for growth in TripAdvisor and Google rankings; Educating teams on the importance of online reputation for the success of the model.
People Coaching, team building, and executive training programmes
Choose between face-to-face training or a combination of face-to-face + online training.
Language of numbers Financial
Understand your hotel’s financial situation, establish control mechanisms and predict future developments by addressing the following issues: we help you draw up an annual budget and P&L accounts to ensure your hotel’s viability, and we analyse new investments to help you improve and grow.
Operation: our strategy Operations strategy
We adapt to your needs to develop projects and focus on improving the operational efficiency of your hotel business. Operations are not just important, they are essential. And this must be applied across every department: Food & Beverage, Housekeeping, Reception, Maintenance, Design, Concept Development, and SPA & Wellness.
Command CTRL+ Technology and digitalisation
We have first-hand experience with these solutions, which allows us to determine the technology best suited to each establishment. We help you digitalise your hotel and integrate technology effectively (for example, enabling smartphone access to rooms), improving both internal management and guest satisfaction.
We assist you in selecting and implementing your PMS, booking engine and metasearch engine management. We help you automate communications with your customers through CRM, chatbot, WhatsApp, etc., achieving online check-in rates of over 60%. We help you choose and map your channel manager, RMS and rateshopper. We also provide you with tools to improve conversion on your website.
Hotel management Hotel and holiday apartment management
We have managed all types of accommodation: city hotels, motorway hotels, coastal hotels, tourist apartments… both in prime locations and in challenging scenarios. Where others see problems, we see opportunities. And we do so with confidence, proximity, and consistency: we say what we do, and we do what we say. But what truly sets us apart is our focus on people. We firmly believe that results come when teams are well cared for, aligned, and motivated. It’s not just about managing, it’s about leading with empathy, inspiring, and supportingWe create environments where employees want to stay, grow, and give their best. Only in this way, from the inside out, can we transform the hotels we manage into solid, humane, and profitable projects.